Returns & Refunds

Returns & Refunds

We hope every product from Honestly Wellness Co. becomes a meaningful part of your everyday routine. If something isn't quite right, we're here to help.

Return Eligibility

Return requests must be submitted within 7 days of your order's delivery date.

To be eligible for a return, items must be:

  • Unused and unopened

  • In their original condition

  • Returned in their original packaging

Items that have been opened, used, or damaged after delivery are not eligible for return.

Non-Returnable Items

For the safety and quality of our products, we are unable to accept returns on any opened or used items.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or an incorrect item was received.

We recommend using a trackable shipping service, as Honestly Wellness Co. is not responsible for returns lost in transit.

Refunds

Once your return has been received and inspected, you'll be notified of the status of your refund.

If approved, your refund will be issued to your original method of payment. Please allow several business days for your financial institution to process and post the refund.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hellohonestlyco@gmail.com. Include your order number along with photos of the item and packaging so we can resolve the issue as quickly as possible.

Questions?

If you have any questions regarding your order or our return policy, we'd be happy to help. Please contact us at hellohonestlyco@gmail.com.